Legal Info

Once you have approved your estimate you will receive an invoice by email which will have a link to pay by either card or bank wire.

If paying by check please let us know so we can update your invoice to Net 10. No orders, unless previously agreed, will go into production until payment has been received.

On orders over $4,000 if the full amount can not be paid upfront a 50% deposit must be made before production can begin.

If we are requested to install or consult on a design, the full product and/or travel costs must be arranged prior so that we can make all travel preparations. Installation costs must be paid upon final invoice.

We will be more than happy to allow payment arrangements if necessary but this is subject for approval and can not be guaranteed. Please contact us to make arrangements.

FLOORMap™ products are customized to order, because of this, we are unable to accept returns. If you need to cancel please call our office immediately to avoid any percentage penalties based on the amount of production completed. If you choose to pay by card a minimum of 3% will be automatically assessed before a credit/refund is issued. All refunds will be paid via physical check even if payment was issued by card, we apologize for the inconvenience.

Please read and understand the following statement. FLOORmaps™ INC. is liable for only the replacement of defective material. We cannot control the use or method of application. We are not responsible for any claims, liability or damage(s) related to the use of this product either by mistakes in application, reactions of applied chemical products, environmental or structural conditions, surface conditions or misuse by consumer. We cannot guarantee that every structural surface or applied medium will satisfactorily work with this product. User assumes all risk and liability and is encouraged to test the compatibility of intended structural surfaces and mediums with the FLOORMaps™ before project application.

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